Chapter Development Director

Location: Arlington, VA

Department: Chapter Engagement

Type: Full Time

Min. Experience: Mid Level

Company Overview

Located in Arlington, Virginia, the Association of Fundraising Professionals (AFP) has inspired global change and supported efforts that generated over $1 trillion. AFP's nearly 30,000 individual and organizational members raise over $100 billion annually, equivalent to one-third of all charitable giving in North America and millions more around the world.

Summary                                                                                                                                                                     

The Chapter Development Director develops and implements strategies to build and maintain a strong network of chapters by determining which chapters have the highest level of need, to a create stronger and more effective relationships with AFP HQ/International and their members. The Director develops tools and resources to assist these chapters with overall membership recruitment, engagement, and retention strategies; assists chapters in the facilitation of strategic planning; assists chapters with succession planning and programming, and promote AFP shared revenue education programs.  

Core Responsibilities

  • Develop, implement a program to help chapters be successful based on metrics determined by chapter engagement staff and the Chapter Support Committee.
  • Develop and implement a chapter stewardship program.
  • Analyze chapter financials, accord activity survey and membership growth/retention to proactively reach out to chapters and develop strategies to achieve success.
  • Visit AFP chapters as needed, based on established metrics to include connecting with chapter boards via skype or in person.
  • Support chapters and recommend best practices for the following:
    • Strategic planning
    • Succession planning
    • Membership recruitment plan development
    • Education programming
    • Define growth opportunities
    • Help develop targeted marketing
    • Non-Dues revenue generation
  • Serve as liaison to the Chapter Support Committee and Chapter Administrator Task Force. 
  • Make recommendations on strategic direction to the chapter leadership on member acquisition, member retention, and assist identified chapters with developing strategic goals that increase membership value.
  • Facilitate strategic planning session as needed, and follow up on implementation with chapter boards to ensure that chapter plans are aligned with the AFP Strategic Plan. 
  • Works cross-departmentally to develop resources to help chapters obtain success.
  • Primary point of contact for chapter visit scheduling for CEO, CASO, and AFP board members, as needed. Works with the Director of Board Governance on this scheduling.

Skills and Abilities                                                                                                                                   

  • Minimum of five (5) to seven (7) years of professional work experience in membership or chapter-based roles in a non-profit association with increasing responsibilities.
  • Experience or knowledge of higher education or classroom education is a plus.
  • Excellent written and oral communication skills including the ability to interact effectively and cordially with members on the phone and in person and the ability to write succinctly and persuasively.
  • A high degree of customer service, solid judgment, interaction and problem-solving skills.
  • Ability to identify, analyze, and report on metrics to monitor membership growth, trends, and financial results to support decision-making and strategic planning.
  • Work with society leaders, volunteers, and the Membership and Chapter Engagement staff to establish and sustain all chapters.
  • Proficient in relational database management (data management, data entry, queries, reports, web, interface).
  • Knowledge leveraging web-based and other new technologies, including social media, to build membership, enhance products and services, and encourage member involvement and engagement.
  • Demonstrated ability to effectively plan, organize, and manage complex projects with limited supervision.
  • Considerable knowledge of strategic planning, assessment, member relationship management and volunteer relationship building.

​​Education                                                                                                                                               

  • Bachelor’s degree or equivalent years in experience.        
  • Master’s degree in Education, Communication, Business, or Marketing, is ideal.

Salary Range

  • $75,000 - $95,000

Impact on End Results                                                                                                                                 

The Chapter Development Director is responsible for ensuring that AFP has successful, growing, and healthy chapters and that the exchange of information between the chapters and AFP headquarters is ongoing and effective. The Director helps chapters achieve their planning goals to deliver optimal value to their members. The Director has direct responsibility for developing and maintaining effective working relationships between chapters and AFP headquarters.

EEO Statement

It is the policy of AFP not to discriminate against any individual employee, group of employees or prospective employee for reasons of race, color, religion, creed, gender, gender identity, gender expression, national origin, sex, pregnancy or related medical conditions, age, marital status, ancestry, sexual orientation, physical or mental or sensory disability, genetic information, military status or any other consideration protected by applicable federal, state or local laws.

AFP is committed to providing equal opportunities in all employment-related activities including, but not limited to: recruiting, hiring, advancement, compensation, training, benefits, transfers, and terms of employment. AFP promotes equal opportunities for all employees and applicants for employment. Further, AFP will fully comply with all applicable equal employment federal, state and local laws and regulations.

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